Wednesday, February 08, 2012

Great Article: On making sure your folks are trained and STAY trained

Gate C37 at DFW

from Tim Freeman and

I'm not sure I would have used the metaphor in this article, and I've been known to stretch some. But it gives me an excuse to use an airplane picture.  The point is valid, however. If you're going to invest in systems, you must consider the downstream costs of training and development. Enjoy the article. 

This link is part of a series called "Excellent articles that I wish I had written."  The short name is "Great Articles." 

The Sales Tax Guy

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Picture note: the image above is hosted on Flickr. If you'd like to see more, click on the photo. 

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